SHIPPING

PLEASE ALLOW AT LEAST 15 BUSINESS DAYS FOR YOUR ORDER TO BE PROCESSED AND PREPARED BEFORE IT SHIPS.

ONCE YOUR ORDER HAS SHIPPED FROM OUR WAREHOUSE, YOU WILL RECEIVE AN EMAIL CONTAINING YOUR TRACKING NUMBER AND SHIPPING INFORMATION.

VIVET IS NOT LIABLE FOR LOST, STOLEN, OR MISPLACED PACKAGES ONCE YOUR ORDER HAS BEEN HANDED OVER TO THE CARRIER. WE ARE NOT RESPONSIBLE

FOR PACKAGES LOST OR STOLEN IN TRANSIT.

PLEASE BE AWARE THAT IMPORT DUTIES AND TAXES FOR INTERNATIONAL SHIPMENTS MAY BE CHARGED TO THE CUSTOMER UPON ARRIVAL IN THE DESTINATION COUNTRY.

RETURNS

IF YOU RECEIVE THE INCORRECT ITEM OR A DEFECTIVE ITEM, PLEASE CONTACT US AT INFO@VIVET.ORG WITH PHOTOS OF THE ITEM, IF APPLICABLE.

IF AN EXCHANGE IS PERMITTED, ITEM(S) MUST BE RETURNED UNWORN, UNWASHED, AND IN THEIR ORIGINAL PACKAGING. GKL WILL NOT BE RESPONSIBLE FOR 

ANY ADDITIONAL SHIPPING COSTS ASSOCIATED WITH AN EXCHANGE.

REFUNDS

ALL SALES ARE FINAL. WE DO NOT OFFER REFUNDS.